The Utilities Department is responsible for managing and providing efficient and reliable utilities to the campus. This includes the acquisition, generation, distribution and energy monitoring of utilities and infrastructure that provide the following services for our campus: electricity, emergency generators, water, sewer, storm water, exterior lighting, chilled water (cooling), compressed air, steam (heat & hot water), and our Blue Light Network (exterior security) that supports our campus.
Our Engineering Services provide technical support and utilities connection services in support of renewal, renovation, and new building projects across campus. They also manage the utility metering and sub-metering programs which support our energy programs and the Energy Tracking Portal accessible by our students, faculty ,and staff.
All requests for service in these areas should be submitted through our Customer Service Center at 336.758.4255 or submit your Service Request online.
Work Order Requests are processed Monday-Friday, 8 a.m.-4:30 p.m.
For immediate assistance or emergencies, contact us immediately at 336.758.4255.
P.O. Box 7286
Wake Forest University
1834 Wake Forest Road
Winston Salem, NC 27106