Annual Report 

Facilities & Campus Services | Fiscal Year 2022


Bostwick and Johnson Residence Halls

Bostwick and Johnson Residence Halls, which are considered part of the original fabric of campus, built in the 1950s, received renovations starting in January 2022. Residents of Bostwick and Johnson Residence Halls were moved into the newly renovated Luter Residence Hall over Winter Break at the end of 2021 so that full renovations could be started. New Students moved into Bostwick and Johnson Residence Halls on Freshman move-in day in Fall 2022. These two buildings are nearly mirror images and combined as one project became the most significant recent Residence Life renovation project. Each building received a new elevator, housed in a four-story addition that provided a grand entrance, in keeping with other South Community Residences. Renovations included a life-cycle reset of all building systems. Students are enjoying the use of the interior common area spaces, such as the renovated parlors, recreation room, and open kitchen as well as the exterior courtyards and open green spaces.

Also part of this project is a grand stair, and ramp that provides accessibility for all to enjoy the axial view and procession from the courtyard in front of Collins Residence Hall up to Manchester Plaza.

Luter Residence Hall

Luter Residence Hall, built in the 1970s, went under construction in May 2021 and was completed in December of the same year. Luter Residence Hall has been affectionately referred to as the “Brady Bunch Residence Hall” with features in the main shared lounges sharing design styles from the 70s.

The renovations scope was consistent with renovations of the Hearn Plaza Residence halls including mitigation of moisture issues, addressing energy and environmental aspects related to reset of the building systems, and renovations such as the replacement of exterior doors and windows and new finishes throughout.

The project was highly successful in creating accessibility for both the interior and exterior spaces around the building including access from the main lounge to the exterior courtyard in the center of the U-shaped building.

Luter Residence Hall was already a favorite building for student community activities and this was enhanced even more with updates to common areas such as open kitchens, new furnishings, and audio-visual equipment.

Reynolda House

Historic Reynolda House Roof Replacement and Chimney repairs were completed in January 2022. The project included the replacement of all of the original 100-year-old Ludowici tile roofing, including the addition of ice and water shield below the tile; repointing of the seven rock chimneys, new copper flashing, gutters and downspouts, and three of the main mechanical units that were housed in attic spaces. Replacing the roofing and mechanical units was a daunting task, to say the least, because the museum remained operational with visiting patrons and priceless art occupying the spaces below the roof and mechanical work. Careful coordination and phasing was utilized to work on sections of the roof and attic mechanical spaces to ensure patrons’ safety and continue to protect and control the temperature and humidity of the art displays.

The project has already received three prestigious awards as follows:

Preservation North Carolina Gertrude S. Carraway Award (2022)
Ludowici Commercial Historic Renovation Project of the Year (2022)
North Carolina Preservation Consortium Robert James Award for Preservation Excellence (2021)

Extension of Wake Forest Road


The extension of Wake Forest Road from the WFU Reynolda Road entrance restores an original road on campus that was demolished in 1991. Realignment of this road was included in Phase I of the recently completed WFU 2021 Mobility Study and was also included in the 2019 Master Plan update.

The Wake Forest Road realignment provides an improved arrival experience to the campus core, from the west coming up Davis Field toward the arch at Lot B, entering Hearn Plaza. This roadway optimizes vehicular circulation and reduces traffic near ZSR Library, Benson Center, and Reynolda Hall. Having completed the road realignment project, this precinct is better positioned for future enhancements such as new buildings and expansion of campus bicycle/pedestrian infrastructure.  

Construction began after Commencement in 2022 and was completed in September of 2022.

Shuttle Hub

In recent years, the University’s shuttle system has become an integral and growing part of campus life for students, faculty, and staff.  The system carried well over 100,000 riders in 2019.   The Wake Line can provide users easy access to neighboring apartment complexes, University Corporate Center, 2400 Reynolda Road, Wake Downtown, Brookstown Campus, remote parking lots, the Medical Center, as well as city attractions such as Hanes Mall and movie theaters. The system has numerous stops on the Reynolda Campus resulting in significant congestion at busy times, especially in the areas of the ZSR Library, Benson Center, and Reynolda Hall. This congestion not only adds to shuttle times, but also impacts adjacent pedestrian safety, vehicular safety, and parking.   

Mens and Womens Basketball Teams Locker Rooms (The Chris Paul Family Men’s Basketball Clubhouse and the Dr. Caryl Guth Women’s Basketball Clubhouse)

After the Board of Trustees’ approval in January 2022, construction began in February 2022 on the 3rd and 4th floors of Miller Center for the new Women’s and Men’s Basketball Locker Rooms. For each program, the updated spaces include an 18-unit locker room, a taping and treatment area, hot and cold recovery pools, a player lounge and patio, and a small nutrition area.   

Both basketball programs have moved out of their former locker rooms located on the ground floor of the Miller Center and into these new spaces. The prior locker rooms were small, outdated, and lacked many of the amenities of competing Division I programs. The Chris Paul Family Men’s Basketball Clubhouse and the Dr. Caryl Guth Women’s Basketball Clubhouse are transformative for Wake.

A ceremonial ribbon-cutting and dedication occurred on September 1, 2022. 

Reynolda Gardens Walking Trail

This portion of the walking trail was elevated to preserve the area as much as possible while still being a pleasurable walking experience.   This trail is .75 miles with an elevated section of approximately 300 feet long and was funded by the Ecology Wildlife Foundation Fund.

Environmental Health & Safety

Weaver Fire

The role of Environmental Health and Safety in a situation such as this is to quickly gather as much information on the potential hazards so WFU can provide the Administration with the facts they need to make an informed decision as to the University’s response.  

In the case of the Weaver fire, it was very important for EHS to get real-time air quality data so Wake Forest University could confidently state if staying on campus was ok.  

EHS tested for nitrogen dioxide and ammonia because they are byproducts formed from the combustion of ammonium nitrate.  Elevated levels or either of these chemicals would negatively impact air quality and may cause respiratory issues.  Environmental Health & Safety did not detect either of these compounds throughout this incident.  

EHS manager Bridget Marrs handing out water on a hot summer day

By The Numbers

200 Total

Bi-weekly inspections of Resource Conservation and Recovery Act (RCRA) Hazardous Waste Storage Areas at Reynolda Campus and Wake Downtown

Oversight and Assessments

Health and safety oversight and assessments for over 100 research and teaching laboratories, art studios, and machine shops.

1212 inspections

Monthly review of Oil-bearing Equipment inspections.  101 regulated pieces of equipment are inspected monthly.

108 AEDs checked monthly
70 F&CS employee audiograms provided
30 Ergonomic assessments for employees
Specialist Nick Golden presenting a fire extinguisher class and fire pit safety class for Campus Life
Fire extinguisher training


Research Labs

111 faculty and graduate students trained (24 courses)

Undergraduate Science students

948 students trained (33 courses)

F&CS Staff

135 employees trained (102 courses)

Confined Space Entry Training

16 contact hrs with hands-on training for 22 personnel, new maintenance techs present.

16 CPR/AED Courses Offered
Regulated Medical Waste

Wake Downtown – 43 faculty and lab personnel trained 


Custodian Eva Martin preparing to clean rooms in Poteat Residence Hall
Custodian Willie Alexander removing trash from Taylor Residence Hall
Custodial manager Don Shick and custodian Christian McCaskill at Dogwood Residence Hall
Custodian Candelaria Hernandez cleaning the kitchen area in Martin Residence Hall

By The Numbers


Having the landscape work done in-house has proven to be a positive decision, as it has allowed for more efficient and effective management of the offsite properties. By having the team on-site, there is improved communication and collaboration, resulting in a better understanding of the specific needs and requirements of the space. This has led to an increase in the quality of the finished product, with more attention to detail. Additionally, having an in-house team means that any issues or concerns can be addressed in a timely and efficient manner, without having to rely on external contractors. All of these factors combine to create a landscape that is not only aesthetically pleasing but also functional and sustainable.

Mark Agee and Mathew Marshall maintaining the property at Truist Field
Mathew Combs on a riding mower taking care of the grass at Truist Field
Landscape Technician Jose Hernandez applying lime to neutralize the soil
Tulips at Graylyn
Landscape Technician Payton Slade blowing debris off of sidewalks
Landscape Technician Andrew Norton
Additional Landscape Pathway in Front of Reynolda Hall
Tulips at the Reynolda Entrance
Turf Stripe in Front of Wait Chapel

By The Numbers

68 trees planted
65 Trees Removed

From Campus and University Properties.

282 trees pruned

Waste Reduction & Recycling

Assistant Vice President for Facilities Operations Mike Draughn helping with recycle efforts on freshman move-in day

The office of Waste Reduction and Recycling has continued to expand its reach to all corners of the Wake Forest community. In 2022 Waste Reduction and Recycling developed the first Waste Reduction planning group with stakeholders from across the departments to develop strategic goals for campus. Waste Reduction and Recycling hopes to use this planning group as an opportunity to collaborate with our campus partners to create a more sustainable campus community. Waste Reduction and Recycling has also continued expanding programs with compost collection and has introduced two front-of-house collection programs at Zicks and Camino that have been well received by the campus community. Waste Reduction and Recycling’s goal is to continue and expand these programs increasing our diversion rates.

By The Numbers

2,127.6 Tons

Total Waste Diversion

71.5 Tons

Compost Collection

1,233.1 Tons

C&D (Construction and Demolition) Waste

70.8 Tons

Surplus Donated Throughout the Entire Year

27.9 Tons

Surplus Reused on Campus

37.7 Tons

Surplus Sold and Donated

Fleet Services

Automotive Technician Mark Shouse changing a tire

Fuel Master
In April 2022 we replaced our aged fuel management system, with a state-of-the-art fuel
management system, Fuel Master. Fuel Master Technologies. This upgrade included the
replacement of the existing fuel system pedestal and software.
The system was replaced in part due to the previous antiquated software but also to advance
reporting and by using the WFUID, it enhanced security at the pump.
We can now more easily identify vehicles with lower or higher-than-expected fuel costs and
determine if there is a fuel-related concern or not.

Facilities & Campus Services is excited to announce the development of the University’s first Fleet Management system, AGILE Fleet. Anticipated for campus rollout in FY24, this system will provide Facilities Fleet Services with a better means of tracking vehicle maintenance, the total cost of ownership, and overall fleet utilization. This system will also have a motor pool reservation portal which will allow campus partners to reserve and use dedicated campus vehicles for departmental business needs. This program will help reduce the number of campus vehicles purchased and maintained each year, along with related costs.

By The Numbers

236 Tires Replaced
106,218 Gallons of Fuel
230 Gallons of Oil Recycled
240 Licensed Vehicles

Maintenance and Utilities Teams

Eric Sloop refinishing table faces
Final Result of table restoration
HVAC Technician Gordon (Marty) Davis performing routine maintenance in a residence hall
Maintenance Technician Jeff Jessup performing a routine filter changeout
Maintenance Technician Jeff Jessup
Sky Jack is being utilized to access the roof area for leaf cleaning
Sky Jack is being utilized to access the roof area for leaf cleaning
Maintenance Technician Jeff Marion performing routine maintenance
Lift utilization for accessing damaged window frames

By The Numbers

Click the dropdown under “Select Department” to filter each team.

2022 Operation Projects

ZSR Library – Replaced existing T8 lights in the library stacks with LEDs, 4th Floor installed 142 LED lamps, 1st floor installed 72 LED lamps, original west entrance room 330 – installed 10 led light fixtures to replace T8s.

Guard Shack at University Entrance – Replaced mini-split in the guard house.

ROTC – Replaced the split systems that served the storage/upstairs classroom, replaced the last 2 split systems (R22).

Worrell Professional Center – Upgraded the lights to LED in Worrell stairwells.

Benson University Center – Replaced damaged fixtures with new LED fixtures.

Guard Shack at University Entrance – Replaced mini-split in the guard house.

Wingate Hall – Checked all doors for wood and replaced them as needed.

North Campus Apartments – Replaced 27 old R22 split systems with new high-efficiency units.

Student Apartments – Replaced existing 4ft T8s in bedrooms with LEDs. Also, replaced the hall light at the fan coil closet with LEDs.

Babcock – New controls on all air handlers

Polo Hall – Replaced hot water heating system

Student Apartments – Demolished 8 existing exterior stairs and replaced with new stairs and railings

1115 Polo Road – Removed old oil furnace and installed new heating system to aid in efficiency 

109/111 Rosedale – Renovated restroom with new showers, lights, and paint


Locksmith Sloan Cole installing the hub and spindle assembly into a door
Door replacement on the Wake Forest University Reynolda Campus

By The Numbers

480 Cores and Housings

Across 3 Residence Halls Re-Keyed

2,050 Badge Readers

The total number of badge readers maintained

220 ADA Accessible Areas

Automatic Door Operators for ADA
(Americans with Disabilities Act)

50 Additional Badge Readers

Across all of Campus

Fire & Life Safety

Fire & Life Safety Manager Scott Frazier performing a 5-year hydrant flow test
Fire extinguisher replacement

By The Numbers

2847 Fire Extinguishers
62 Fire Hydrants
110 Fire Alarm Tests
100 Fire Alarm Panels
62 Fire Inspections
357 Fire Drills


Warehouse Supervisor Lisa Morgan and Coordinator Dede Honaker
Warehouse Supervisor Lisa Morgan organizing the warehouse
Coordinator Dede Honaker accepting a delivery
Top 3 Inventory Categories
Life Safety
By the Numbers
Part Requests
Vendor Deliveries
Parts Inventoried
Parts Dispatched
Parts Returned
Parts Transactions

FY22 Completed Work Order Statistics

This graph is interactive. Click items to filter.

*Reference data provided by Brightly Solutions


Paul McCartney “Got Back Tour”
Paul McCartney “Got Back Tour”
Nitro Circus “You Got This”
Nitro Circus “You Got This”

Facilities supported the Paul McCartney “Got Back Tour” and Nitro Circus “You Got This”. Checking to ensure all the MEP (mechanical, electrical, and plumbing) was ready, cleaning areas like the concourse, seating bowl, locker rooms, tower, etc.  Coordination with the fire Marshall on pyro needs and city of Winston Salem compliance.  All while being available for load-in needs like park and power and load out. 

Athletic Field Maintenance coordinated any on-field needs such as ensuring the football field was properly protected and access to any water or power needs on the field.  

By The Numbers


Assistant Director of Utilities Jimmy Nifong presenting to WFU students in the boiler control room

By The Numbers

As campus activities returned to normal (post-COVID), ongoing efforts in utility generation efficiency and building systems conservation improvements, alongside a cleaner electrical grid have allowed WFU to continue carbon and energy reduction. Despite campus growth of 56% compared to the FY07 baseline, Wake Forest University’s efforts have resulted in gross carbon reductions of 44% and energy use intensity of 45%.

The annual winter break setback program continues to assist us in controlling rising energy costs by decreasing usage. Over $1,000,000 in avoided energy costs as a result of this program over the past 15 years.

Team Building

Social Networks