The Lockshop is responsible for providing expertise and assistance to our broader campus for the following services:

  • Maintain and service all doors, hardware, and locks on a routine basis
  • Provide new and replacement keys and re-cores as needed with the proper departmental approval
  • Support the Deacon One Card (DOC) with maintenance of the electronic card access control systems hardware
  • Support Project Management in key/core management and design for new and major renovation projects

Staff & Faculty

Key Request

Need a replacement for a lost, stolen, or damaged key?  Fill out the form above and once your request has been processed, a departmental representative will contact you regarding instructions on picking up your new key.

Students must fill out the student specific key request form to complete the process through Housing.

Returning a Key

Need to return a key? Download the form below.

Lock and Key Management Policy

Unsure of what you need?

Lockshop Coordinator and Proxy Verification

All departments are requested to designate a departmental coordinator and keep updated proxy information per our policy document.  See the Lock and Key Management Policy. This will be used to update our database and to allow for direct communication with the coordinator.

Lockshop Inventory

All departments are asked to assist with the maintenance of a key inventory within their departments.  You can use the link to open an inventory form or submit your own format as long as the data is inclusive. A sample Key Inventory Form  is provided here.

Work Order Request

Work Order Requests are processed Monday-Friday,
8 a.m.-4:30 p.m.

For immediate assistance or emergencies, contact us immediately at 336.758.4255.

Click here for instructions on how to submit a Work Order.